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1. Who is in charge of Montgomery County?
2. How do I contact a county department?
3. What are the county holidays and hours of operation?
4. How do I get to the Courthouse if I'm driving and where do I park?
5. When and where are the Commissioners' Board Meetings?
6. Where can I find past Commissioners Board meetings' minutes and videos?
7. How do I contact my local township and borough?

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1. What does your agency do?
2. I have a loved one that needs help in the home, what do I do?
3. I live in Pottstown, Willow Grove or Lansdale and those offices are now closed. Must I come to Norristown for services?
4. How do I request Meals on Wheels?
5. Are all services provided by the Aging & Adult Department free?
6. I’m a Veteran, what benefits do I qualify for?
7. How do I find out the name of my Care Manager/Service Coordinator?
8. I believe my elderly neighbor is being abused, what do I do?
9. What do I do if I think I’ve been scammed?
10. I need a ramp installed in my home because I can’t walk stairs anymore, can you help with that?
11. Who do I speak to, to get more hours of service?
12. I need help paying my utility bills, can you help?
13. I need help getting a down payment for a new apartment, can you help?
14. I have an eviction notice and don’t know where to go, can you help?
15. How do I access Mental Health/Behavioral Health Services?
16. How do I apply for SNAP (formerly food stamps) and Medical Assistance benefits in the community?
17. My relative needs a nursing home, how do I proceed? How can I pay for nursing home care?
18. My oil tank is empty or close to empty, can you help?
19. I need a space heater, fan or air conditioner, does your agency supply them?
20. I need assistance in completing forms such as the Rent Rebate application, where should I call?
21. How do I receive my age verification if I do not have ID?
22. How do I get a copy of a death certificate, will or deed?
23. I am a provider agency for in-home services under the Aging Waiver program. Why is my agency not on the in-home services list?
24. I need someone to clean my home, can your agency help me?

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1. Can I come into the office to vote?
2. Can I fax or email my application?
3. I am close to the deadline, will the Election Board overnight my ballot?
4. I cannot get out to pick up an application, is there another way to apply?
5. Is photo ID required when voting via absentee?
6. Where do I send my absentee application and voted ballot?

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1. Where can I lookup information on my property and surrounding properties?
2. What is a property assessment?
3. Who actually sets my assessment?
4. What is the County Board of Assessment Appeals?
5. What is meant by "uniform" assessment rate?
6. What is "Market Value"?
7. If I recently bought my property, is this purchase price considered?
8. What is the difference between an assessment and taxes?
9. How do I appeal my assessment?
10. What happens after I file an assessment appeal?
11. What happens at the assessment appeal hearing?
12. What is good evidence to convince the Board to reconsider a new value of my home?
13. Who may represent a property owner?
14. Are there special rules for corporations or an LLC etc.?
15. What happens if I am unable to attend my scheduled hearing date?
16. What happens if I decide not to go through with the appeal?
17. What happens after the assessment appeal hearing?
18. What happens if I don't agree with the Board's decision?
19. Are there programs available for those who have hardship cases?
20. Whom do I contact if I need information regarding tax information, tax rates and tax dollars?

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1. Can a teen parent apply for subsidized child care?
2. Can a foster parent apply for subsidized child care?
3. How quickly will I get child care assistance?
4. What are the child care options available to me?
5. What will I have to pay for subsidized child care?

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1. Can I obtain an adoption home study through the agency without becoming a foster parent?
2. What is the cost involved in adopting through the foster / adopt program?
3. Will I be able to adopt a healthy infant?
4. As a foster / adoptive parent, will I be given preference over the other potential adoptive parents if a child in my home becomes available for adoption?
5. How much involvement will I have with the birth family?

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1. Who are the children in foster care?
2. Where do the children who need foster care come from?
3. How long is "temporary"?
4. What are the rewards of becoming a foster family?

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1. What are CareerLink's hours of operation?

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1. Where can I find out more information about available training?

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1. Who can contact a Navicate?
2. What is a “Navicate?”
3. Are Navicates caseworkers?
4. I need help finding food, clothing, transportation, shelter, or assistance with utilities. Can I call a Navicate?
5. Do I have to be low-income to use the Community Connections program?
6. I am looking for a charitable organization to volunteer with or donate to. Can a Navicate help me?
7. I am a volunteer, caseworker, employee of a human service organization. Can I call a Navicate with questions about how to best help a client?
8. I just have a quick question about human services. Can I still talk to a Navicate?
9. Can Community Connections provide me with rental assistance or emergency cash assistance?
10. I already know which County department to call, or I already have a caseworker. Do I have to call a Navicate?

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1. What is a CHDO?
2. Are there requirements for community participation in CHDO's?
3. What kind of experience does a CHDO have to possess?
4. Can local governments create CHDOs?
5. Can for-profit organizations create CHDO's?
6. Why should a participating jurisdiction work with CHDOs?
7. Is the PJ limited to only 15 percent for CHDOs?
8. Is nonprofit participation limited to the CHDO set-aside?
9. What can CHDOs do with HOME funds?
10. Can CHDOs do things that other HOME program participants cannot?
11. Are there additional eligible program uses for HOME funds in CHDO projects?
12. Who will pay a CHDO for carrying out CHDO set-aside projects?
13. Are there other benefits available to CHDOs?
14. Are there non-HOME benefits from becoming a CHDO?

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1. How do I set up an account with ITI to receive collect calls from an inmate?
2. What forms of payment can I use for my account with ITI?
3. Do I have to set up an account with ITI or is there another option for me to receive these calls?
4. How much will my calls cost?
5. Every time the inmate tries calling, we are disconnected. What may be causing this?
6. I want to place a block on my phone so that no inmate calls will come through. How can I do this?
7. What will happen if the inmate is released and I have not used all of the money on my account?
8. How long will it take for a payment/pre-payment to be posted to my account?
9. How do I know when I will have to place more money on my account?

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1. How do I get a copy of the death certificate?
2. How long does it take for an autopsy report to be completed?
3. How can I obtain a copy of the autopsy report?
4. Who can claim a decedent at the Coroner's Office?
5. How long are bodies kept at the Coroner's Office?
6. What is the process for obtaining DNA samples for paternity testing?
7. What other procedures for in-person identification at the Coroner's Office?
8. Where is the decedent's personal property held?

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1. How do I file for Child Custody?

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1. How do I get child support?
2. How do I estimate my support payment?
3. How do I change the amount I pay or receive?

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1. Where can I have my CRN Evaluation completed and do the Alcohol Highway Safety School?
2. When can I schedule my CRN Evaluation?
3. Can I complete my CRN Evaluation in another county or state?
4. Can I complete my AHSS on line?
5. Can I make payments on line?
6. Do we accept credit cards?
7. Do I have to complete my drug and alcohol assessment at Rise Above?
8. Do I have to do a drug and alcohol assessment if I have already been involved in treatment after the DUI arrest?

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1. Does the Health Department provide primary care (i.e., physicals, general exams, etc.)?
2. Does the Health Department provide health insurance or require health insurance for services?
3. Is there a charge for a clinic visit?
4. What do you test for in the clinic?
5. Do you offer free adult and child dental care?
6. On what day(s) and time do you do immunizations?
7. Do you offer a “TB” skin test for school/work?
8. Do I need an appointment for an HIV and/or STD test?
9. Does MCHD do lead testing for children?
10. I'm traveling overseas and need to update my shots. Can I get these vaccines at your office?
11. Can I bring my children in for lice?

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1. I was bitten by a dog or cat, what do I do?
2. What do I do if a wildlife animal in my backyard bit me and/or attacked my pet?
3. I found a bat in my house, what should I do?
4. I am a Veterinarian and would like to report a Bite Wound of Unknown Origin?
5. How do I apply for a dog license?

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1. I want to open a restaurant and need a license, who do I talk to?
2. How do I get a special event packet?
3. My neighbors have standing/stagnant water in their yard. Who do I contact?
4. I have a complaint about a restaurant with rats and the workers are not using gloves, who do I talk to?
5. My landlord isn’t doing anything about the living conditions in my apartment building. Who do I contact?
6. The building where I work is unsafe. Who should I contact?
7. Does the Health Department offer the proficiency exam for the Certified Food Handler Program?

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1. What is the Health Department’s address?
2. Can I get directions to the Health Department?
3. What are your hours? Are you open on Saturday?
4. Do staff at the Health Department speak Spanish?
5. I had a bad experience with a physician in Montgomery County. Who do I call?
6. How do I obtain a birth/death certificate in the state of Pennsylvania?
7. How do I register a complaint against a Nursing Home?
8. How do I contact the Liquor Control Board?
9. Does the Health Department provide health insurance?

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1. Can you help me get a car seat or a stroller?
2. How can I get a mammogram?
3. Where can I discard unused prescription medication?

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1. Can you find our permit for our septic system?
2. May I have a sewage permit package mailed to me?
3. Who do I contact with questions about our sand mound?
4. Who do I talk to about wetlands?

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1. What are the inheritance tax rates for a surviving spouse?
2. Who are considered to be lineal heirs and lineal descendants for the purpose of inheritance tax?
3. Is there a discount allowed on Pennsylvania inheritance tax?
4. Can the funeral expenses and unpaid bills of the decedent be deducted from the amount subject to tax?
5. I put my mother’s name on my savings account. Recently my mother died and now I am being told that I will have to pay an Inheritance Tax on my own money. Can this be correct?
6. Was the widows’ tax repealed in Pennsylvania?
7. What is the family exemption and how much can be claimed?
8. Who is entitled to claim the family exemption?

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1. What is the cost for data?
2. Can I get data on disk?
3. How soon can I get the data?
4. Can I get it emailed to me?
5. How do I pay?

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1. What tests are administered?
2. What types of education verification / certification do you require?
3. Must I complete a new application for each position for which I apply?
4. Will I be interviewed for the position for which I applied?

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1. My child is not going to school, what can I do?
2. Can I file a criminal complaint against my child and have them locked up?

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1. When is the Law Library open?
2. IS this a test question?

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1. What about prior marriages?
2. Who must file the marriage return?
3. How do I request a duplicate marriage license?
4. We are getting married on an island or in another state. Where do we get our marriage license?
5. Can I register my marriage in Pennsylvania if it takes place in another country or state?
6. Is there a central registry of marriage in Pennsylvania?
7. I live in Montgomery County but my marriage is taking place in another county in Pennsylvania. Where can I get my marriage license?
8. Do I need a licensed minister or priest to perform my marriage ceremony?
9. How do I get a self-uniting license?
10. Does Pennsylvania recognize common-law marriages?
11. At what age is a person no longer a minor in Pennsylvania?
12. Why do you need my social security number (SSN) to apply for a marriage license?
13. What if I have a SSN but refuse to provide it?
14. What happens if I do not have a social security number (SSN)?
15. Marriage applications are public record. I do not want my SSN given out to the public.

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1. What services does the clerk of the Orphans’ Court provide?
2. How do I get appointed as the guardian of a minor child?
3. How do I get appointed as the guardian of an incapacitated person?

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1. Who needs a Guardian?
2. What is a Guardian and what does he or she do?
3. Where can I find more information or forms?

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1. Are students allowed to help inside the polls?
2. Can a committee person serve as an election official?
3. Who is eligible to work inside the polls?

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1. What method of payment is accepted by the Prothonotary?
2. Are docket entries available on-line?
3. Can I conduct a search for civil suits or liens on the website?
4. Can I file a pleading by faxing it to the office?
5. I need to file for Custody. How do I start the process?
6. I need to file a Protection from Abuse? How do I do that?
7. How can I obtain a copy of my Divorce Decree?
8. Can I get a copy of my Marriage License at the Prothonotary’s?
9. Why is a lien or judgment that is paid still appearing on my credit report?
10. When I file something through the mail, how do I get the paperwork back?
11. Can I have copies of my paperwork made in the Prothonotary’s Office?

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1. What is a Public Defender?
2. Do Public Defenders work for the District Attorney?
3. How do I apply for the Public Defender?

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1. Where can I find information and programs regarding recycling?
2. When are the community recycling collection events taking place?

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1. What services does the Register of Wills Office provide?
2. Are all wills open to the public?
3. What does it mean to register a will?
4. Why is a will registered or probated?
5. What is probate?
6. What does the word intestate mean?
7. The decedent died without a will. Now what do I do?
8. What is a short certificate?
9. Why do you keep the original will?
10. Does a will get registered or filed after it is written?
11. I cannot find the original will. I only have a copy. What can I do?
12. What is a testator?
13. What are letters testamentary and letters of administration?
14. Do I need an attorney to apply for letters testamentary or letters of administration?
15. Who can be appointed administrator?
16. What do I need when I come to the office to open the estate?
17. Does your office assist in the preparation of the inheritance tax return?
18. Does the law require the signature of the testator to be witnessed at the time of signing?
19. What property passes by wills?
20. Is there any time limitation on the validity of a will?
21. Are life insurance proceeds subject to Pennsylvania inheritance tax?
22. Are transfers made prior to the decedent's death subject to Pennsylvania inheritance tax?
23. Does Pennsylvania recognize convenience account?
24. What are the spousal tax rates?
25. When is a will effective?

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1. What are Municipalities Responsibilities?
2. Who should I contact to remove large animal carcasses from the roadside?
3. Where should mailboxes be located?

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1. What are the requirements for gun permits?

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1. When and where do Sheriff’s Sales take place?
2. How do I find out which properties are being sold?
3. May I inspect a property I’m interested in prior to the sale?
4. Are Tax Sales or Judicial Sales included in the Sheriff’s Sale?
5. How do I buy a property at the Sheriff’s Sale?
6. How often is the sale list on the Real Estate Sheriff’s Sales web page updated with the status of the properties being offered?
7. Courtroom conduct.
8. REAL ESTATE SALE TERMINOLOGY

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1. Are there any charges for using my Pennsylvania EPPICard?
2. Can I use my Pennsylvania EPPICard as a bank account?
3. Do I have to have a bank account to use my Pennsylvania EPPICard
4. Do I have to get a Pennsylvania EPPICard?
5. Do I have to use the ATM to get cash at a bank displaying the MasterCard logo?
6. Do I need to change the name on my card if I get married?
7. How do I activate by Pennsylvania EPPICard?
8. How will I know how much money is in my Pennsylvania EPPICard account?
9. I have been using my Pennsylvania EPPICard for a while now, and want to switch to direct deposit. How do I do this?
10. I received the Pennsylvania EPPICard but I want my support money deposited to my bank account rather than to the card . What should I do with the card?
11. I think I got some mailers, but since I wanted to continue receiving checks, I threw the mailers (and the EPPICard) away. Now I’m not getting my support checks any longer. What should I do?
12. What do I do if I think the balance of my Pennsylvania EPPICard is incorrect?
13. What happens if I enter the wrong PIN number?
14. What if I do not sign up for direct deposit?
15. What if I forget my secret code or PIN?
16. What if I get an error message that reads Insufficient Funds?
17. What if my card will not work?
18. What is a PIN?
19. What should I do if I lose my Pennsylvania EPPICard?
20. When do I call 1-800-304-1669?
21. Where do I call if I have questions about my Pennsylvania EPPICard?
22. Where can I find a bank that accepts / displays the MasterCard logo?
23. Where can I shop or get cash with my Pennsylvania EPPICard?
24. Who should I contact if I have a problem getting cash from a teller at a MasterCard bank?
25. Will I get a monthly statement showing what I spent?
26. Will my card still work when my child support case closes?

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1. Can I fax my registration application to the Voter Services Office?
2. Can my voter ID card be used as proof of citizenship?
3. Do I have to vote a certain amount of times in order to remain on the registration rolls?
4. How do I change my party identification? Address? Name?
5. How do I have my name removed from the voter rolls?
6. How do I obtain a duplicate voter registration identification card?
7. How do I register to vote?
8. If I have moved but have not yet changed my voter registration record, can I still vote at the same location?
9. If I registered through Penn DOT, how will I know where to vote?
10. What is the rule about convicted felons and voting?
11. Who is eligible to vote in the Primary (spring) Election?
12. Where do I vote?