Crisis Services

Crisis is not simply the moment when things become intolerable. Crises build over time, and often can be recognized and managed in advance.

Montgomery County Mobile Crisis provides not only immediate support for crisis situations, but also assistance with managing recurring or future crises. Support is available 24 hours a day, 7 days a week at 1-855-634-HOPE (4673).  This service is available to anyone in Montgomery County, including children, teens, adults, and families.

Stages of Crisis Management


Before a crisis
When you start to recognize the stressors that you or a loved one have felt during previous crises, please call Montgomery County’s peer support talk line at (855) 715-8255. It is available, free of charge, 7 days a week, 1:00pm to 9:00pm.  Montgomery County also has a Teen Talk Line that can be reached by calling 866-825-5856 or texting 215-703-8411.  It is available Monday through Friday, 3:00pm to 9:00pm.

During a crisis
When you or a loved one are experiencing a crisis, Mobile Crisis is available to help. Just call (855) 634-HOPE (4673). The line is open 24 hours per day, 7 days per week.

After a crisis
Mobile Crisis would like to help you develop ways to help reduce future crisis situations and create a crisis plan as part of your (or your child's, or your family's) recovery and wellness goals.

Services


Montgomery County Mobile Crisis Support is provided by Access Services, and includes the following services:
  • 24 hour telephone counseling
  • Services provided in the individual’s home
  • Assistance with developing strategies for reducing recurring crisis
  • Support for drug/alcohol use or addiction
  • Help coping with past traumatic experiences
  • Emergency respite
  • Peer support
  • Assistance connecting to local community resources

What If Mobile Crisis Supports Are Not Enough?


Crisis Residential Services are short term residences for adults who are experiencing psychiatric crisis. If you support someone who requires emergency assistance due to imminent risk of harm to him/herself or others, please call Magellan Health Services at: (877) 769-9782. For TTY users, please call (877) 769-9783. The line is open 24 hours a day and seven days a week.

For information about emergency involuntary commitments (“302”), please see Emergency Services (PDF).