Children’s Crisis Support Program

Crisis is not simply the moment when things become overwhelming. Crises build over time, and often can be recognized and managed in advance.

Montgomery County Children’s Crisis Support Program provides not only immediate support for crisis situations, but also assistance with managing recurring or future crises. Support is available 24 hours a day, 7 days a week at 1-888-HELP-414.

Stages of Crisis Management
Before a crisis
If you’re a teen who is starting to feel overwhelmed and need another teen to talk to, please call Montgomery County’s teen talk line at (866) 825-5856 or text (215) 703-8411. It is available, free of charge, Monday through Friday, 3:00pm to 7:00pm.

During a crisis
The Children’s Crisis Support Program is available to help. Parents or their children can call 888-HELP-414. The line is open 24 hours per day, 7 days per week.

After a crisis
Children’s Crisis Support Program can help you develop ways to help reduce future crisis situations and create a crisis plan as part of your recovery and wellness goals.

If you’re a parent whose child has been admitted to a psychiatric hospital, the Children’s Crisis Support Program offers Family Engagement. This service provides someone who will meet with you and your child while he/she is still in the hospital to help create a crisis plan.

Montgomery County Children’s Crisis Support Program is provided by Access Services, and includes the following services:
  • 24 hour telephone counseling
  • Services provided in the individual’s home, school, or community
  • Assistance with developing strategies for reducing recurring crisis
  • Emergency respite
  • Assistance with talking to doctors
    Peer support (through the teen talk line)
  • Assistance connecting to local community resources
What If Crisis Supports Are Not Enough?
If you support someone who requires emergency assistance due to imminent risk of harm to him/herself or others, please call 911.